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  • 0 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $502 AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Very bad 2
  • Customer service rep on phone was quick to address my problems 2
  • Cs was quick to fix problems 1
  • How the were not pushy and stright to the point 1

Customers don't like

  • Not professional8
  • Aggressive6
  • Deceitful6
  • Made homeowner feel threatened and unsafe6
  • Misleading5
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Rainsoft

Utility
Has verified representatives
  • 1 ISSUES RESOLVED
  • 141 COMPANY RESPONSES
  • 229 TOTAL REVIEWS
3.2
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Lifetime warranty 5
  • Reading other bad rainsoft reviews 3
  • Reverse osmosis system 2
  • What i thought was a true lifetime warranty 2
  • System for a year 1

Customers don't like

  • Bad customer service10
  • Customer service7
  • Faulty product7
  • Product quality and representation7
  • Failing to keep their promise6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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