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  • 0 ISSUES RESOLVED
  • 130 TOTAL REVIEWS
  • $6K CLAIMED LOSSES
  • $858 AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • Customer service rep on phone was quick to address my problems 2
  • Intro rate 1
  • Cs was quick to fix problems 1

Customers don't like

  • Made homeowner feel threatened and unsafe5
  • Not professional4
  • Misleading3
  • Deceitful3
  • Unethical2
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Entergy

Utility
  • 1 ISSUES RESOLVED
  • 231 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • I liked that they promised to fix the issue 1

Customers don't like

  • Customer service8
  • Price fixing on my bills2
  • Website1
  • Refused to let me speak to manager1
  • No action taken1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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