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  • 0 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $502 AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • Very bad 2
  • Customer service rep on phone was quick to address my problems 2
  • Cs was quick to fix problems 1
  • How the were not pushy and stright to the point 1

Customers don't like

  • Not professional8
  • Aggressive6
  • Deceitful6
  • Made homeowner feel threatened and unsafe6
  • Misleading5
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Entergy

Utility
  • 1 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $69.5K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • I liked that they promised to fix the issue 1
  • Rude 1

Customers don't like

  • Customer service6
  • Customer service efforts or attitude2
  • Rude2
  • Service or bill2
  • Terrible customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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