PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ryan Homes and Clayton Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clayton Homes

Clayton Homes

Has verified representatives
1.4
Ryan Homes
Clayton Homes

Ryan Homes and Clayton Homes Overview

Total reviews
301
567
Company responses
0
1
Issues resolved
2
4

Clayton Homes was first mentioned on PissedConsumer on Apr 9, 2008 and since then this brand received 567 reviews. It is 266 reviews more than Ryan Homes received since Mar 15, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Ryan Homes customer support team and Clayton Homes customer service.

Ryan Homes and Clayton Homes Consumer Ratings

Rank
243 out of 2727 in Construction and Repair category
339 out of 2727 in Construction and Repair category
Customer service
191 in category
242 in category
Product or Service Quality
237 in category
258 in category
Warranty
184 in category
191 in category

According to consumer ratings and reviews, Ryan Homes ranks 96 points higher in the Construction and Repair category than Clayton Homes. People gave Ryan Homes 1.6 stars for Customer service criterion in Construction and Repair category and it is 523 points higher than the worst rated brand in this category. At the same time, Clayton Homes was rated 1.3 stars for Customer service criterion in this category and it is 472 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Ryan Homes has a higher rating than Clayton Homes. Regarding Warranty criterion, consumers gave Ryan Homes 1.5 stars and it is 74% greater than other in category. Clayton Homes however was rated 1.4 stars and it is 73% greater than other in category.

Ryan Homes and Clayton Homes Rating Details

Customer service
1.6 (95 reviews)
1.3 (191 reviews)
Reviewer's quote

Customer service very poor. Mold start showing up, complain and get advice only that we should keep A/C running, keep all doors and windows close, have dehumidifier running in basement 24 x 7 to avoid mold! Gas range has manufacturing defect, they want to do nothing about it, giving suggestion to...

Kamlesh G

...From what Crest Headquarters customer service told me last month, "What do you want us to do, it's 12 years old". So, why does our government allow 30-year mortgage's on a house the manufacture does care how long it lasts? I bought a car in 2004. It is still running with over 250,000 miles...

PissedConsumer1698470
Product or Service Quality
1.4 (93 reviews)
1.2 (176 reviews)
Reviewer's quote

...They have completely made us unhappy with the lack of service and others here at the Woodlands of Morrow are disgusted and frustrated..

PissedConsumer1698463

The AC never worked properly and needed service every year. We lost the ability to live in the home in January 2019 because of a fire in the family room near that fireplace. The house did not completely burn to the ground, but the fire went through all the electrical wiring in the house and ruined...

Valiant
Warranty
1.5 (84 reviews)
1.4 (153 reviews)
Reviewer's quote

...This is a significant warranty issue that I have continuously fought with the supporting warranty agents assigned to us during the time of purchase..

Frederick H

...They offer a warranty and insurance thru "another" company which happens to be in the same building as them. I'll be contacting the county engineer or I'll hire an engineer to fight this mess. I'll also be contacting TN Consumer Affairs...

Elaine W

Ryan Homes and Clayton Homes Pros and Cons

Pros
  • Floor plans
  • Location
  • Look of the home and layout
  • Design of home
  • Floor plans of homes on clayton sales lots
  • House plan
Cons
  • Customer service
  • Willingness to accept responsibility for actions
  • Hiding the defects of the home under the surface
  • Bad manufacturing
  • Poor services
  • Cheaply made

Ryan Homes and Clayton Homes Most Positive Reviews

Top rated reviews
5

Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a...

5

Our original home burned down in April. We went to several house dealers. We have a larger home now with more space, a 1...

Ryan Homes and Clayton Homes Most Critical Reviews

Lowest rated reviews
1

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a wi...

1

We purchased a home from Clayton Homes in Spencer WV.
The home was delivered and I went out there to connect the electri...

Ryan Homes and Clayton Homes Latest Reviews

Recent published reviews

Want to change something on house being built...it's a $500,000 home, my current house is with Ryan Homes. I hope you...

Read all 301 reviews

Disabled sister been attempting to pay cash for a home and the salesman, Tony has been the most horrible person we have...

Read all 567 reviews

Ryan Homes and Clayton Homes Products and Services

Most reviewed product and services
  • Ryan Homes House Construction (100 reviews)
  • Ryan Homes Home Buying (13 reviews)
  • Ryan Homes Customer Care (10 reviews)
  • Clayton Homes Mobile Home (155 reviews)
  • Clayton Homes House Construction (78 reviews)
  • Clayton Homes Customer Care (36 reviews)