PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Clayton Homes and Palm Harbor Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clayton Homes
Palm Harbor Homes

Clayton Homes and Palm Harbor Homes Overview

Total reviews 739 123
Company responses 69 0
Issues resolved 4 1

Clayton Homes and Palm Harbor Homes Consumer Ratings

Rank
78 out of 360 in Home Builders category
79 out of 360 in Home Builders category
Customer service
71 in category
67 in category
Product or Service Quality
80 in category
77 in category
Reliability
71 in category
54 in category
Price Affordability
92 in category
88 in category

Clayton Homes and Palm Harbor Homes Rating Details

Customer service
1.3
(299 reviews)
1.3
(49 reviews)
Reviewer's quote

Most of there contractors have awful customer service. Also Claytons has been scheduled to come out twice to do things and each time they rescheduled at the end of the day. (I work in scheduling so I get that they cant get to somethings) but not giving a time or time frame even when texting or...

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...No customer service, no help when needed. Ac service lady told me do you think youre the only one who doesnt have AC, if you do your wrong, it will be at least two weeks before we can see you. Thats the response I got...

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Product or Service Quality
1.3
(276 reviews)
1.3
(42 reviews)
Reviewer's quote

...Great customer service from the Dickson TN office. They were very patient and not pushy to find the right fit for me. The turnaround between ordering and receiving the home was not satisfactory...

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...It is the product and the set up where there are huge problems. Do not sign off on anything until all your interior finish out is completed. Turn on all your faucets, flush toilets...

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Reliability
1.2
(274 reviews)
1.4
(39 reviews)
Reviewer's quote

ZERO Stars. My husband was an employee at the Albuquerque NM office and when he tried to give his 2 weeks notice, they denied it and told him to leave. They also assured him that he had 3 days leave for a family funeral and then denied 1 of those days and gave him a write up for another 1 of those...

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We purchased our home from Palm Harbor in 2008. We so far have had to replace almost all the sub floor with plywood... expensive!! Now our roof is leaking and it took us OSB!!! Buyer be ware!!! They advised us the roof and floor were both plywood at time of purchasing. Worst mistake ever, trusting...

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Price Affordability
1.8
(257 reviews)
1.9
(40 reviews)
Reviewer's quote

...Received a price breakdown and discovered that the home I chose, while listed in the 80's was being sold to me at 106k. I still moved forward. In June of 2021 I was contacted and told the home I chose was no longer available and was being replaced with a smaller model...

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...They have a certain list of people to get sewer and water, electric, we have had problems with this over price gunk of junk. Don't ever listen to their lies. My husband wanted a quick move in, yeah dont listen to..

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Clayton Homes and Palm Harbor Homes Pros and Cons

Pros
  • Design of home
  • Floor plans of homes on clayton sales lots
  • House plan
  • Product fit our needs and budget
  • Nice models
  • Actual home we wanted to buy
Cons
  • Bad manufacturing
  • Cheaply made
  • Poor services
  • Customer service
  • Poor quality and workmanship for the price
  • Lack of respect for our time

Clayton Homes and Palm Harbor Homes Most Positive Reviews

Top rated reviews
5

i quit tru homes back in 2021 the one in belton texas. i was young and dumb and i really regret quitting something i...

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5

I am so sorry that many of you are having such problems with your Pearl Harbor Home.

We moved into our home in 2010....

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5

Thanks to Skyline I was able to start to get some work done on my house, its very clear that a year warranty is a joke,...

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4.9

We purchased a Palm Harbor home (gated community in Kissimmee) in 1999. We have had no problems whatsoever. As with any...

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Clayton Homes and Palm Harbor Homes Most Critical Reviews

Lowest rated reviews
1

Unfriendly, unhelpful service.not worth buying from

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1

The are a joke!!!! I maid an opp with rodrek cause I wanted to make sure he would have time for me when I got there....

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1

They are so greedy and do not care about employees. They make there workers drive in extreme weather conditions when eve...

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1

My wife and I bought a home from PH out of San Antonio, I don't have enough time to describe what a horrible experience...

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Clayton Homes and Palm Harbor Homes Latest Reviews

Recent published reviews
1

ZERO Stars. My husband was an employee at the Albuquerque NM office and when he tried to give his 2 weeks notice, they...

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1

We purchased our home from Palm Harbor in 2008. We so far have had to replace almost all the sub floor with plywood......

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1

Anyone needing help in sc with there Clayton home problems get in touch with me scruggs0034@***.com

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1.2

Stay far away from Palm Harbor. The executives have no clue at all what's going on. Poor bastards on the front line are...

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