PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Clayton Homes and Oakwood Mobile Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clayton Homes

Clayton Homes

Has verified representatives
1.4
Clayton Homes
Oakwood Mobile Homes

Clayton Homes and Oakwood Mobile Homes Overview

Total reviews
559
53
Company responses
0
0
Issues resolved
4
1

Clayton Homes was first mentioned on PissedConsumer on Apr 9, 2008 and since then this brand received 559 reviews. It is 506 reviews more than Oakwood Mobile Homes received since Feb 6, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Oakwood Mobile Homes customer support team than with Clayton Homes customer service.

Clayton Homes and Oakwood Mobile Homes Consumer Ratings

Rank
337 out of 2994 in Construction and Repair category
270 out of 2994 in Construction and Repair category
Customer service
239 in category
230 in category
Reliability
216 in category
191 in category
Product or Service Quality
254 in category
220 in category

According to consumer ratings and reviews, Oakwood Mobile Homes ranks 67 points higher in the Construction and Repair category than Clayton Homes. People gave Clayton Homes 1.3 stars for Customer service criterion in Construction and Repair category and it is 464 points higher than the worst rated brand in this category. At the same time, Oakwood Mobile Homes was rated 1.3 stars for Customer service criterion in this category and it is 473 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Oakwood Mobile Homes has a higher rating than Clayton Homes. Regarding Product or Service Quality criterion, consumers gave Clayton Homes 1.2 stars and it is 64% greater than other in category. Oakwood Mobile Homes however was rated 1.5 stars and it is 69% greater than other in category.

Clayton Homes and Oakwood Mobile Homes Rating Details

Customer service
1.3 (188 reviews)
1.3 (19 reviews)
Reviewer's quote

...From what Crest Headquarters customer service told me last month, "What do you want us to do, it's 12 years old". So, why does our government allow 30-year mortgage's on a house the manufacture does care how long it lasts? I bought a car in 2004. It is still running with over 250,000 miles...

PissedConsumer1698470

...These people from manager to sales people need to take a course in customer service classes. No respect for customers needs..

PissedConsumer1707652
Reliability
1.2 (178 reviews)
1.4 (17 reviews)
Reviewer's quote

There is more than enough people to get a class action lawsuit ....why isn't It happening?....i don't know what it takes

PissedConsumer1725266

My husband and i had been lookingbat oakwood homes for a couple years. We were sure thats the direction we wanted to go in...2 years later we are ready to start the home buying process and this aggressive saleman approached us. We told him which homes we wanted to see. Before he ever got the keys...

Laura e
Product or Service Quality
1.2 (173 reviews)
1.5 (17 reviews)
Reviewer's quote

I regrettably bought a 2018 "trailer" off the lot this past September 2019. The 'model" home came with cracks in the ceiling. The right hand doesn't know what the left hand is doing. I've been waiting for at least a month to have this "special" septic tank installed. I just found out that the...

Elaine W

I bought a beautiful home from Oakwood, but once you close on your home, the service to get your home into a running home is a living *** When we talked to the sales person, everything we asked for "Oh no problem," but when the house finally gets here, which we chose in February, but closed in...

Maria R

Clayton Homes and Oakwood Mobile Homes Pros and Cons

Pros
  • Design of home
  • Floor plans of homes on clayton sales lots
  • Sales staff
  • Our salesman
  • House plan
  • Repairman who is correcting cosmetic problems
Cons
  • Bad manufacturing
  • Cheaply made
  • Poor services
  • Sloppy work
  • Unprofessional sales manager
  • Manger & sales person

Clayton Homes and Oakwood Mobile Homes Most Positive Reviews

Top rated reviews
5

Our original home burned down in April. We went to several house dealers. We have a larger home now with more space, a 1...

5

We shopped extensively prior to purchasing our new home. After shopping hundreds of locations and looking at thousand of...

Clayton Homes and Oakwood Mobile Homes Most Critical Reviews

Lowest rated reviews
1

We purchased a home from Clayton Homes in Spencer WV.
The home was delivered and I went out there to connect the electri...

1

Warranty not being taken care of. Waited almost two years and still not complete

Clayton Homes and Oakwood Mobile Homes Latest Reviews

Recent published reviews

Paid for home inspections and attempted to have problems cited in copy of email below corrected by East Palatka home cen...

Read all 559 reviews
1.7

Very nice to you until they have the money then it’s a 360 degree turn. Rudeness become their actions toward this...

Read all 53 reviews

Clayton Homes and Oakwood Mobile Homes Products and Services

Most reviewed product and services
  • Clayton Homes Mobile Home (155 reviews)
  • Clayton Homes House Construction (77 reviews)
  • Clayton Homes Customer Care (35 reviews)
  • Oakwood Mobile Homes Mobile Home (27 reviews)
  • Oakwood Mobile Homes Home Buying (7 reviews)
  • Oakwood Mobile Homes Customer Care (3 reviews)