PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Clay Cooley and Subaru Of America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clay Cooley
Subaru Of America

Clay Cooley and Subaru Of America Overview

Total reviews
333
827
Company responses
0
0
Issues resolved
0
12

Subaru Of America was first mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 827 reviews. It is 494 reviews more than Clay Cooley received since Jan 17, 2008.

Clay Cooley and Subaru Of America Consumer Ratings

Rank
818 out of 5350 in Dealers category
29 out of 1243 in Auto category
Customer service
461 in category
19 in category
Staff
573 in category
18 in category
Location
587 in category
21 in category

Clay Cooley and Subaru Of America Rating Details

Customer service
1.4 (140 reviews)
2 (309 reviews)
Reviewer's quote

WORST CUSTOMER SERVICE EVER I went to the 700 E. Airport Freeway Irving location to purchase a Mercedes Benz G63 priced at 94k. I contacted the location to confirm the vehicle was available as the vehicle was an internet sale...

Joshua

Battery in car was dead . Asked dealer in Bremerton wa who said call Subaru roadside assistance. No show after hours of waiting

PissedConsumer1730041
Staff
1.5 (136 reviews)
2.4 (286 reviews)
Reviewer's quote

...God bless Clay Cooley and his staff. Had a GREAT experience!!! Thanks alot… ..

PissedConsumer960358

...After a half hour of waiting and watching the survive staff just walk by without saying a thing. I left super pissed. I called in on Sunday and talked to the sales manager on staff, who assured me the survive manager would call me back to get this resolved...

Harlon
Location
2 (117 reviews)
3.1 (229 reviews)
Reviewer's quote

Clay Cooley - Wheatland location. Went to have my car serviced for and alignment. Yet I was charged for such service...

Shirley R

Hello, Our Vehicle was towed to Subaru San Antonio San Pedro location because having issues with transmission. this was on Saturday in July Once at dealership service department they called to tell us that a master mechanic would need to look at the vehicle - in which they did and told us that a...

Steve B

Clay Cooley and Subaru Of America Pros and Cons

Pros
  • Looking for an attorney to take mu case
  • Filed a consumer report
  • Young salesman
  • Auto all wheel drive
  • All wheel drive
  • Vehicle
Cons
  • Customer service
  • Repair service department
  • Company lying to me
  • Customer service
  • Poor customer service
  • Service

Clay Cooley and Subaru Of America Most Positive Reviews

Top rated reviews
5

I want to congratulate Rebecca in Finance for being very polite and professional. She made buying a car effortless. I...

5

Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...

Clay Cooley and Subaru Of America Most Critical Reviews

Lowest rated reviews
1

The majority of Clay Cooley employees that I have encountered are rude and need extra training on customer service. ...

1

Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...

Clay Cooley and Subaru Of America Latest Reviews

Recent published reviews

Nothing, nothing, nothing, nothing, nothing

Read all 333 reviews
1

Battery in car was dead . Asked dealer in Bremerton wa who said call Subaru roadside assistance. No show after hours of...

Read all 827 reviews

Clay Cooley and Subaru Of America Products and Services

Most reviewed product and services
  • Clay Cooley Customer Care (45 reviews)
  • Clay Cooley Sales Representative (22 reviews)
  • Clay Cooley Loan (11 reviews)
  • Subaru Of America Car (134 reviews)
  • Subaru Of America Customer Care (62 reviews)
  • Subaru Of America Car Repair (39 reviews)