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  • 2 ISSUES RESOLVED
  • 188 TOTAL REVIEWS
  • $30.4K CLAIMED LOSSES
  • $448 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • I liked getting in touch with classmates 6
  • Not one single thing about this site 2
  • Research someone without them knowing your real name 2
  • Looking up old classmates 1
  • Playing bingo 1

Customers don't like

  • Automatic renewal10
  • Unauthorized withdrawals7
  • Very difficult to find contact information6
  • Unable to cancel membership5
  • Spam email4
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1485 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Customer service15
  • Frequent cable outages14
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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