Classmates vs Time Warner Cable

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  • 2 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $30.1K CLAIMED LOSSES
  • $485 AVERAGE LOSS
1.3
Diversity of Products or Services
Website
Customer service
Discounts and Special Offers
  • I liked getting in touch with classmates 5
  • Not one single thing about this site 2
  • Research someone without them knowing your real name 2

Customers don't like

  • Automatic renewal10
  • Unauthorized withdrawals7
  • Very difficult to find contact information6
  • Unable to cancel membership5
  • Spam email4

Products by Classmates

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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1438 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Diversity of Products or Services
Website
Customer service
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Customer service13

Products by Time Warner Cable

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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