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  • 2 ISSUES RESOLVED
  • 198 TOTAL REVIEWS
  • $30.5K CLAIMED LOSSES
  • $436 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • I liked getting in touch with classmates 6
  • Research someone without them knowing your real name 2
  • Two people i actually knew responded to my profile 1
  • Playing bingo 1
  • Looking up old classmates 1

Customers don't like

  • Automatic renewal6
  • Very difficult to find contact information3
  • Unauthorized withdrawals3
  • Unauthorized withdrawls from my account2
  • Not 1 thing about classmates is likeable2
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1524 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Variety of channels 6
  • Field technician 6
  • Techs who came to my home 4

Customers don't like

  • Poor customer service15
  • No solution to simple task15
  • Argumentative customer service15
  • Lack of problem solving9
  • Frequent cable outages6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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