PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Classmates and Mylife as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Classmates
Mylife

Classmates and Mylife Overview

Total reviews 434 539
Company responses 0 0
Issues resolved 2 4

Classmates and Mylife Consumer Ratings

Rank
56 out of 264 in Dating and Social Networking category
32 out of 78 in Background and People Search category
Customer service
47 in category
20 in category
Product or Service Quality
44 in category
22 in category
Website
49 in category
27 in category
Diversity of Products or Services
34 in category
21 in category

Classmates and Mylife Rating Details

Customer service
1.3 (117 reviews)
1.1 (188 reviews)
Reviewer's quote

You cant reach anyone in customer service. It list 3 phone numbers and none of them work. Its all a scam..

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customer service person tried to act like he didn't understand how I got the service. I explained to him then he tried to get smart. Then I told him to *** because I already had blocked the payment..

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Product or Service Quality
1.5 (112 reviews)
1.1 (196 reviews)
Reviewer's quote

I no longer am interested in their product. Tried to stop auto renewal online, in their site. It was a loop to NOWHERE! My next option is to contact my cc company, inform them to not allow the charge!..

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...Terrible service!..

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Website
1.7 (111 reviews)
1.3 (193 reviews)
Reviewer's quote

...Moreover, your website is horrible!!..

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Went to MyLife website to sign up for their 3 day trial with idea that I can cancel after 3 days. I called after two days and said they would be closed over 4th July weekend. I called both phone numbers listed and answer machine said they would be closed over 4th July weekend...

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Diversity of Products or Services
1.8 (106 reviews)
1.2 (170 reviews)
Reviewer's quote

I have tried using your services but find it yo be somewhat of a SHAM I have paid extra and still didn't get the services you promised. All I wanted was a copy of my yearbook but you show class of 1953 for my yearbook. I graduated in 1956 not 1953...

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Charged for services never received, requested a cancellation via tty but their customer service isn't set up for tty..

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Classmates and Mylife Pros and Cons

Pros
  • I liked getting in touch with classmates
  • No pros
  • Yearbooks
  • Unable to resolve my issues
  • Hard to cancel
  • Are a fraudulent company that cons people into joining
Cons
  • Unauthorized withdrawals
  • Automatic renewal
  • Very difficult to find contact information
  • Fraud
  • Extortion
  • Definitely fraudulent tactics

Classmates and Mylife Most Positive Reviews

Top rated reviews
5

I will need to call back tommorow 1-2-2018.

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5

They cancelled my accnt. like I requested, no problem. They were very nice about it

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5

I want to join classmate.com my email is Morrissmithshowww@***.com and it won't accept my email address

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5

My name is Phyllis King. All my personal information was blasted across the interne do to mylife
My email is phyllisking1...

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Classmates and Mylife Most Critical Reviews

Lowest rated reviews
1

Difficult to navigate and they charge you for confusing navigation!! You all need a professional to help with the...

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1

MyLife.com has been letting others see my information that I entered there, and some I did not; on top of that, they are...

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1

I do not want to be chargered anymore for classmate.com I want my money back

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1

Found a Mylife page on myself that I NEVER signed up for and it shows personal info on me which I DO NOT want out...

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Classmates and Mylife Latest Reviews

Recent published reviews
1.6

This started with multiple charges of $51/ea withing three days of each other. I called Classmates and told them I had n...

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1

I would like someone from the USA to contact me. I am going to the news stations to let them know there is no one who...

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No votes

I have been told by a person .. I am a member of classmates. Please make sure my membership was. not renewed. Thank you...

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No votes

I asked them to remove my age off of their website.

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Classmates and Mylife Products and Services

Most reviewed product and services
  • Classmates Membership (133 reviews)
  • Classmates Subscription (17 reviews)
  • Classmates Photo Book (6 reviews)
  • Mylife Public Record (142 reviews)
  • Mylife Membership (40 reviews)
  • Mylife Profile (35 reviews)