PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mixbook and Classmates as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mixbook
Classmates

Mixbook and Classmates Overview

Total reviews
76
406
Company responses
0
0
Issues resolved
1
2

Mixbook and Classmates Consumer Ratings

Rank
21 out of 291 in Photography category
65 out of 248 in Dating and Social Networking category
Customer service
18 in category
53 in category
Product or Service Quality
20 in category
47 in category
Website
16 in category
48 in category
Diversity of Products or Services
14 in category
37 in category

Mixbook and Classmates Rating Details

Customer service
2 (23 reviews)
1.3 (104 reviews)
Reviewer's quote

This company sucks- no delivery, Customer service is non-existent & I’m Phillipines!! TRUST ME. DO NOT WASTE YOUR MONEY!! They are the WORST EVER Of any company I’ve ever dealt with IN MY LIFE!..

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...Customer Service is not answering me. I 'm trying hard to reach them. No Success..

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Product or Service Quality
2.4 (21 reviews)
1.5 (106 reviews)
Reviewer's quote

Hello I just received 2 Mixbooks I ordered and the printing/color quality of multiple pages, including cover, is poor despite having provided all high resolution images. Please return my phone call as soon as possible: 203 505 7679..

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You can do an extended search for unlisted classmates, and it returns "0" results, with prominent CLICKBAIT to "find them using the Intelius service". You will wait at least 5 minutes while watching progress bars telling you that the service has found them, and compiling their criminal record,...

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Website
2.8 (17 reviews)
1.7 (98 reviews)
Reviewer's quote

I ordered without my 40% discount. The rep was able to credit my account in the amount of the discount. I also requested expedited shipment by June 6.

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...Additional fees: The website redirects you to another site that charges fees to help you with problems with their site. Value for money: When it worked it was very good. I hope to have the ability to remove this post should the good service continue as stated above..

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Diversity of Products or Services
2.9 (15 reviews)
1.7 (92 reviews)
Reviewer's quote

My book was reprinted and corrections weren’t made.Due to the fact that shipping was charged on a purchase over $100, I will be using a different company.

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...Please do not bill me for services I cannot use. I do not want to follow the issue, I would like it corrected ASAP, or just close my account out, and refund monies I’m due. Is there anyone who is concern about the issue, who’s at the wheel?..

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Mixbook and Classmates Pros and Cons

Pros
  • Ease of use of the website and ability to upload photos
  • Interior of the final project
  • I liked getting in touch with classmates
  • No pros
  • Yearbooks
Cons
  • I think i explained this all ready
  • Not getting my order on time
  • Was lied to by several customer service reps
  • Unauthorized withdrawals
  • Automatic renewal
  • Very difficult to find contact information

Mixbook and Classmates Most Positive Reviews

Top rated reviews
5

I was hesitant at first to order from this company because I had never heard of them. However, I found them to be much c...

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5

I will need to call back tommorow 1-2-2018.

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5

Lovely told me to go to page tools. Great!

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5

I want to join classmate.com my email is Morrissmithshowww@gmail.com and it won't accept my email address

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Mixbook and Classmates Most Critical Reviews

Lowest rated reviews
1

As you enter their site you are able to enter a discount code, however if that code has expired before completion of...

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1

Difficult to navigate and they charge you for confusing navigation!! You all need a professional to help with the...

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1

Do not order for Christmas. I ordered from them for Christmas and they shipped it USPS. Why???? I don't know. There is...

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1

I do not want to be chargered anymore for classmate.com I want my money back

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Mixbook and Classmates Latest Reviews

Recent published reviews
No votes

My book printed much darken than the images that I uploaded. I had a printed a book of my artwork with you before and...

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No votes

I did not want you to take out this fee. So please refund my $48. and terminate my account.

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5

I ordered without my 40% discount. The rep was able to credit my account in the amount of the discount. I also...

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No votes

You have taken online order from me on17.07.2020.But not delivered still now. Order no.10000013050(17July,2020)

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Mixbook and Classmates Products and Services

Most reviewed product and services
  • Mixbook Photo Book (22 reviews)
  • Mixbook Customer Care (10 reviews)
  • Mixbook Photo Album Printing Service (3 reviews)
  • Classmates Membership (129 reviews)
  • Classmates Website (28 reviews)
  • Classmates Subscription (17 reviews)