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Claro
Tmobile

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Claro

Claro

1.4
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 99 TOTAL REVIEWS
Rank
353 out of 1925
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    36
  • SUCCESSFUL
    28%
  • AVG CALL DURATION
    00:43
  • ISSUES RESOLVED
    36%
Top Products and Services
1.4
22 reviews
1.3
17 reviews
1.2
15 reviews
Tmobile

Tmobile

1.7
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1217 TOTAL REVIEWS
Rank
213 out of 1925
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    07:36
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
203 reviews
2.1
119 reviews
1.7
110 reviews

How would you compare Claro vs Tmobile?

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Anonymous
#1651155

when it comes to customer service they both ok, because the customer service is to service the company NOT the customer claro will also rent you a phone and when paid you have to spend a day waiting for someone to take your order and tell you what to do by yourself, they will not help you unlock your phone same and worst is T-Mobile they promise to help you if you pay the fee for unlocking the phone and they all switch from line to line until you get pissed and hang up go home and destroy your phone, the only company worth to be given chance is boost mobile they give you the phone and is free and unlocked, and even if is not unlocked at least is free. everybody else is rental withouth any options .

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