PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Clairol and LOreal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clairol
LOreal

Clairol and LOreal Overview

Total reviews
755
5
Company responses
0
0
Issues resolved
4
0

Clairol and LOreal Consumer Ratings

Rank
148 out of 914 in Cosmetics and Personal Care category
57 out of 914 in Cosmetics and Personal Care category
Price Affordability
89 in category
63 in category
Customer service
100 in category
73 in category
Website
136 in category
150 in category
Diversity of Products or Services
130 in category
63 in category

Clairol and LOreal Rating Details

Price Affordability
3 (180 reviews)
3 (1 review)
Reviewer's quote

...Luckily, I was able to purchase this on sale because I would be really upset if I paid full price. It is definitely not worth the cost. I do not plan on buying Natural Instincts or any Clairol product again..

Read full review

Quality is not good my hair was stricky

Read full review
Customer service
1.9 (143 reviews)
2 (1 review)
Reviewer's quote

i wasted time and energy searching for a product that no longer exists and continued to waste my time AFTER contacting customer service because customer service seems to either be lying or is completely misinformed about their own products. when no major retailers carry a once easy to find product...

Read full review

No items

Website
2.1 (140 reviews)
2 (1 review)
Reviewer's quote

I read on your website that I was not the only one disappointed by your discontinuation of Demi-Permanente Clear Toner. Perhaps you could make it easier for others like me to know this is your closest product to your discontinued product. Years back when you discontinued your Luminizer, I had to...

Read full review

No items

Diversity of Products or Services
2.3 (135 reviews)
3 (1 review)
Reviewer's quote

I have used Clairol color products for over 60 yrs and this is first time that I have not had a good result. I use Nice N Easy 5RB. I noticed this time that when I put the combined developer color together, at no time did the color change from a creamy white color...

Read full review

No items

Clairol and LOreal Pros and Cons

Pros
  • Old nice and easy formula
  • Old nice n easy product
  • Nice n easy original formula
  • I like their cosmetics
Cons
  • Nice n easy new formula
  • New formula
  • New product that the just changed
  • Items run out too quickly

Clairol and LOreal Most Positive Reviews

Top rated reviews
5

I have always and only used nice n easy blue black hair dye and will continue to do so in future as I believe it is an...

Read full review
No votes
5

I’ve used this brand forever.... not any more the new one made my hair feel dirty, & limp have washed it many times noth...

Read full review
No votes

Clairol and LOreal Most Critical Reviews

Lowest rated reviews
1

I had an really bad experience with"Clairol Balsam Color #3!!!" Coloring my hair and the fumes burnt my FACE and...

Read full review
2.8

Quality is not good my hair was stricky

Read full review
1

I used clairol dark brown no 79. I am disgusted, my scalp, forehead and neck was burnt. My face swollen and eyes...

Read full review
No votes

Clairol and LOreal Latest Reviews

Recent published reviews
No votes

New formula caused hair to be brittle and dry, and seems to have fried my hair. Have used nice and easy for more than...

Read full review
No votes

I purchased Voluminous Lash Paradise liquid eyeliner. Was very happy with this product until it ran out (completely...

Read full review
No votes

I also have experienced hair thinning since Natural Instincts changed their formula. Had used for years. But after...

Read full review
No votes

Purchased LOreal Paris Voluminous Lash Paradise Liquid Eyeliner. Initially thrilled with this product, loved everything...

Read full review

Clairol and LOreal Products and Services

Most reviewed product and services
  • Clairol Nice And Easy Hair Dye (357 reviews)
  • Clairol Hair Dye (156 reviews)
  • Clairol Natural Instincts Hair Dye (71 reviews)
  • Loreal Shampoo (1 review)