PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Garnier and Clairol as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Garnier and Clairol Overview

Total reviews
Company responses
Issues resolved

Clairol was first mentioned on PissedConsumer on Nov 27, 2011 and since then this brand received 700 reviews. It is 390 reviews more than Garnier received since Dec 30, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Garnier customer support team and Clairol customer service.

Garnier and Clairol Consumer Ratings

148 out of 1161 in Cosmetics and Personal Care category
126 out of 1161 in Cosmetics and Personal Care category
Product or Service Quality
155 in category
161 in category
Value for money
123 in category
103 in category
Price Affordability
87 in category
76 in category

According to consumer ratings and reviews, Clairol ranks 22 points higher in the Cosmetics and Personal Care category than Garnier. People gave Garnier 1.6 stars for Product or Service Quality criterion in Cosmetics and Personal Care category and it is 231 points higher than the worst rated brand in this category. At the same time, Clairol was rated 1.6 stars for Product or Service Quality criterion in this category and it is 225 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Clairol has a higher rating than Garnier. Regarding Price Affordability criterion, consumers gave Garnier 2.7 stars and it is 77% greater than other in category. Clairol however was rated 3 stars and it is 80% greater than other in category.

Garnier and Clairol Rating Details

Product or Service Quality
1.6 (105 reviews)
1.6 (209 reviews)
Reviewer's quote

...The Colorfast is a much better product. I thought the oils in the Olia would be better for my hair, so I am very disappointed, especially for a Garnier product. Not sure if I will buy Garnier again..


...The sad part people ask me where I got the colour and what brand and I've told them and where I purchased your product. Now I just tell them best of luck finding it. Loved it!!!..

Noreen W
Value for money
2 (95 reviews)
2.1 (175 reviews)
Reviewer's quote

...waste money waste hair..


...I just wasted my time and my money..

Rachel F
Price Affordability
2.7 (91 reviews)
3 (163 reviews)
Reviewer's quote

I purchased Garnier Fructis Sleek &; Shine shampoo and conditioner. A couple ofe days later noticed a rash all over my body and my head was extremely itchy. I was broke out from head to toe Very itchy and body was burning up pretty badly. Went to the hospital I was prescribed steroids and told...

Brittani C

...Luckily, I was able to purchase this on sale because I would be really upset if I paid full price. It is definitely not worth the cost. I do not plan on buying Natural Instincts or any Clairol product again..


Garnier and Clairol Pros and Cons

  • Smells nice
  • Smell
  • Product is an outright rip off
  • Old nice and easy formula
  • Nice n easy original formula
  • Old nice n easy product
  • Ruined my hair
  • Made my hair fall out
  • Losing my hair
  • Nice n easy new formula
  • New formula
  • New product that the just changed

Garnier and Clairol Most Positive Reviews

Top rated reviews

I have used Garnier products (shampoos & conditioners) for more than 10 years and like them very much.

Recently I t...


I have always and only used nice n easy blue black hair dye and will continue to do so in future as I believe it is an...

Garnier and Clairol Most Critical Reviews

Lowest rated reviews

I have been using Garnier,s "Olia" hair dyes since they came on the market and just a few weeks ago i decided to try a d...


I had an really bad experience with"Clairol Balsam Color #3!!!" Coloring my hair and the fumes burnt my FACE and...

Garnier and Clairol Latest Reviews

Recent published reviews

Cannot find Garnier new Skin Active cream with Lavandin anywhere in Kingston, Ontario. Where can I buy this product?

Read all 310 reviews

the clairol root touch up color blend gel does not cover stubborn grays and washes right out with out shampoo...

Read all 700 reviews

Garnier and Clairol Products and Services

Most reviewed product and services
  • Garnier Hair Dye (71 reviews)
  • Garnier Olia Hair Dye (19 reviews)
  • Garnier Shampoo (16 reviews)
  • Clairol Nice And Easy Hair Dye (353 reviews)
  • Clairol Hair Dye (153 reviews)
  • Clairol Natural Instincts Hair Dye (65 reviews)