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Clairol

Cosmetics and Personal Care
  • 2 ISSUES RESOLVED
  • 181 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.9
Reliability
Website
Customer service
Diversity of Products or Services
Staff
  • Nice n easy original formula 3
  • Old nice n easy product 2
  • Stainted my hands 1
  • Previous formulation nice n easy 1
  • Fingers 1

Customers don't like

  • Nice n easy new formula2
  • New nice n easy product2
  • Customer service2
  • Quit making my color shad1
  • Platiunum rewards program1
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Garnier

Cosmetics and Personal Care
  • 1 ISSUES RESOLVED
  • 195 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $106 AVERAGE LOSS
1.9
Reliability
Website
Customer service
Diversity of Products or Services
Staff
  • Smell 2
  • Product is an outright rip off 2
  • Nutrisse haircolor 91 1
  • I like the color 1
  • Garnier moisture rescue lotion spf 15 1

Customers don't like

  • Made my hair fall out3
  • Losing my hair3
  • Ruined my hair2
  • Poor service2
  • No compensation for damage caused2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1474963

I would say, based on the fact that Clairol's 100% grey coverage dies cover minus 100%, that Garnier win hands down :)