PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Clairol and Garnier as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clairol
Garnier

Clairol and Garnier Overview

Total reviews
681
301
Company responses
0
0
Issues resolved
3
1

Clairol was first mentioned on PissedConsumer on Nov 27, 2011 and since then this brand received 681 reviews. It is 380 reviews more than Garnier received since Dec 30, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Clairol customer support team and Garnier customer service.

Clairol and Garnier Consumer Ratings

Rank
122 out of 1215 in Cosmetics and Personal Care category
142 out of 1215 in Cosmetics and Personal Care category
Product or Service Quality
159 in category
157 in category
Value for money
96 in category
106 in category
Price Affordability
77 in category
85 in category

According to consumer ratings and reviews, Clairol ranks 20 points higher in the Cosmetics and Personal Care category than Garnier. People gave Clairol 1.6 stars for Product or Service Quality criterion in Cosmetics and Personal Care category and it is 218 points higher than the worst rated brand in this category. At the same time, Garnier was rated 1.6 stars for Product or Service Quality criterion in this category and it is 220 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Clairol has a higher rating than Garnier. Regarding Price Affordability criterion, consumers gave Clairol 3 stars and it is 80% greater than other in category. Garnier however was rated 2.8 stars and it is 77% greater than other in category.

Clairol and Garnier Rating Details

Product or Service Quality
1.6 (201 reviews)
1.6 (100 reviews)
Reviewer's quote

...get the same results using just Flare Me Light -Clearly You - permanent cream mix-in with the Pure White 10% to give me what I used to get in your former product that you discontinued. The Demi permanenente Clear Toner that was mixed w Soy4Plex 20%. I loved and used this product for at least 10+ yrs or however long you had that on the...

Gwendalyn

I won in the Halloween, Teick or Treat sweepstakes... Nothing major! Just a 400ml Micellar Cleansing water! I haven't received it yet (3wks later) so i went on their page to try to find a way to contact them and the only alternative to calling them (which triggers my social anxiety disorder) was to...

Cassandra B
Value for money
2.1 (169 reviews)
2 (90 reviews)
Reviewer's quote

I have used Clariol's nice n easy hair dye for over 20 years and never had a problem with it. I used the new formula once and it dried my hair out. Why did they change the formula? I always received complaints on my hair color before. I had to switch to another hair dye brand.

PissedConsumer1615003

i bought the garneir nutrisse, and loved the auburn color but it only lasted close to two weeks,,, this produce for me is high dollar,, i would like a reimbursement plstammy bailey1039 museville roadchatham va 24531

TAMMY B
Price Affordability
3 (159 reviews)
2.8 (88 reviews)
Reviewer's quote

...Luckily, I was able to purchase this on sale because I would be really upset if I paid full price. It is definitely not worth the cost. I do not plan on buying Natural Instincts or any Clairol product again..

Tykeria

Hi all I just wanted to leave this review about my hair fall out after using Garnier Fructis. I dyed my hair colour poppy seed and I will insert pictures to show some of the hair I’ve lost. I really hope that someone reading this doesn’t not go through what I’ve been going through, and I hope my...

Valerie

Clairol and Garnier Pros and Cons

Pros
  • Old nice and easy formula
  • Nice n easy original formula
  • Old nice n easy product
  • Smells nice
  • Smell
  • Product is an outright rip off
Cons
  • Nice n easy new formula
  • New formula
  • New product that the just changed
  • Ruined my hair
  • Made my hair fall out
  • Losing my hair

Clairol and Garnier Most Positive Reviews

Top rated reviews
5

I have always and only used nice n easy blue black hair dye and will continue to do so in future as I believe it is an...

5

I have used Garnier products (shampoos & conditioners) for more than 10 years and like them very much.

Recently I t...

Clairol and Garnier Most Critical Reviews

Lowest rated reviews
1

I had an really bad experience with"Clairol Balsam Color #3!!!" Coloring my hair and the fumes burnt my FACE and...

1

I have been using Garnier,s "Olia" hair dyes since they came on the market and just a few weeks ago i decided to try a d...

Clairol and Garnier Latest Reviews

Recent published reviews
1

I used a light reddish brown on a ginger colour the colour came out black and spoilt my hair really upset wasted my...

Read all 681 reviews

I’m 28 years old and in the last month HAVE LOST A RIDICULOUS AMOUNT OF HAIR!!! This needs to be pulled off the shelves...

Read all 301 reviews

Clairol and Garnier Products and Services

Most reviewed product and services
  • Clairol Nice And Easy Hair Dye (349 reviews)
  • Clairol Hair Dye (153 reviews)
  • Clairol Natural Instincts Hair Dye (57 reviews)
  • Garnier Hair Dye (71 reviews)
  • Garnier Olia Hair Dye (18 reviews)
  • Garnier Shampoo (15 reviews)