PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Claires and Piercing Pagoda as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Claires
Piercing Pagoda

Claires and Piercing Pagoda Overview

Total reviews 371 249
Company responses 0 0
Issues resolved 5 0

Claires and Piercing Pagoda Consumer Ratings

Rank
147 out of 848 in Jewelry and Accessories category
162 out of 848 in Jewelry and Accessories category
Customer service
81 in category
86 in category
Product or Service Quality
110 in category
140 in category
Price Affordability
150 in category
146 in category
Website
119 in category
168 in category

Claires and Piercing Pagoda Rating Details

Customer service
1.7 (173 reviews)
1.6 (112 reviews)
Reviewer's quote

...on store, and even though we managed without any assistance, and even though we managed to do all this in 15 minutes, once at the checkout, the cashier had no customer service skills and was rude. Not only did she tell us to hurry up once at the checkout because there were 15 minutes remaining before the store closes at 4pm, she was also busy chatting ...

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...I’ve pretty spent my entire day on HOLD and I still haven’t been able to reach anyone from customer service. I want a refund. Never making an order through your site again..

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Product or Service Quality
1.7 (155 reviews)
1.5 (95 reviews)
Reviewer's quote

...She was great to talk to and considering I do not go into that store very often , first time there actually because I do not live in Halifax , Emily gave great customer service. I highly recommend her to be recognized..

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...Everytime I call the customer service number I listen to a automated system for hours..

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Price Affordability
2.2 (142 reviews)
2.2 (89 reviews)
Reviewer's quote

Jo Witt 1:28 PM (31 minutes ago) to me Made an order online, and the final price was not displayed during the checkout process nor after making the purchase--I learned the final price in a confirmation email from PayPal. With the cost of shipping, the items were way overpriced. I Immediately...

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...The woman also said “you get a spray to clean the ears as well”, which was a good price as the earrings were $54. 95. When she rang everything up, she told my fiancé to put her card in the reader and then my finance saw the price was more than $85...

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Website
2.3 (141 reviews)
1.9 (88 reviews)
Reviewer's quote

I purchased a Glow-in-the-dark hair extensions for my little sister from their website. I never shopped at Claire's before, so I had no presumptions before making my purchase. My little sister wanted these hair extensions that supposedly glow in the dark...

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I have ordered something online for cyber Monday and something went wrong with the website and it put my order in twice and they didn’t give me the discount they charged me full price for everything. So I called and just to get through to them you have to wait for hours and when you talk to someone...

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Claires and Piercing Pagoda Pros and Cons

Pros
  • When i am in with my girls they are always friendly
  • I feel cheated and robbed
  • Staff were friendly and helpful
  • Prices
  • Selection
  • Lady was extremely sweet
Cons
  • Unprofessional workers
  • Rudeness
  • Services
  • Customer service and lack of empathy
  • Quality
  • Warranty refund policy

Claires and Piercing Pagoda Most Positive Reviews

Top rated reviews
5

I bought a shopkins umbrella which I had to return due to slash marks all over it, probably from being unpacked in the...

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5

to everyone that said piercing pagoda is crap ur all ***
the employee who pierced my ear was on fire and placed it perfec...

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5

On my wedding day may 8th 2018 I went to Claires Auburn Mall, Auburn, mass and was helped by Hailey. She was AWESOME!...

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5

This is not a complaint i am just here to laugh at all these clowns crying because they bought gold-plated jewelry...

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Claires and Piercing Pagoda Most Critical Reviews

Lowest rated reviews
1

I was a store manager for claires store #5272 Ny,Ny,5815 Edgewater nj, and 3485 willowbrook nj. for over 3.5yrs. During...

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1

Dreadful experience!! The piercing device was stuck to my baby's ear, screaming in pain for more than 2-3 mins. The...

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1

Claires in Edgewater mall has a manager I believe to be named Bre who has given me an attitude twice now in the two...

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1

Within 1 month of purchasing "10k" gold rope, it broke. 4 months after I exchanged it for a new one it turned dark and...

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Claires and Piercing Pagoda Latest Reviews

Recent published reviews
1.6

One ear pierced in middle of lobe. Other ear pierced to inside of lobe. Instrument stuck to my child's ear having...

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4

My friend and I are coming to get piercings and are planning on coming tomorrow. Can someone get a piercing with proof o...

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No votes

My Granddaughter got her ear pierced in your East Kilbride store at the cost of £25 the earrings sold to her were so...

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No votes

Estoy consternada porque mi hijo Ángel Padilla desde el día 11 de junio hizo un pedido por unos aretes por la cantidad...

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Claires and Piercing Pagoda Products and Services

Most reviewed product and services
  • Claires Ear Piercing (78 reviews)
  • Claires Customer Care (41 reviews)
  • Claires Piercing (32 reviews)
  • Piercing Pagoda Piercing (38 reviews)
  • Piercing Pagoda Earrings (31 reviews)
  • Piercing Pagoda Ear Piercing (27 reviews)