PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Claires and Piercing Pagoda as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Piercing Pagoda

Claires and Piercing Pagoda Overview

Total reviews
Company responses
Issues resolved

Claires was first mentioned on PissedConsumer on Jan 14, 2011 and since then this brand received 355 reviews. It is 130 reviews more than Piercing Pagoda received since Nov 5, 2008.

Claires and Piercing Pagoda Consumer Ratings

64 out of 614 in Supermarkets and Malls category
148 out of 1162 in Jewelry and Accessories category
Customer service
52 in category
85 in category
Product or Service Quality
67 in category
134 in category
Price Affordability
69 in category
142 in category

Claires and Piercing Pagoda Rating Details

Customer service
1.7 (167 reviews)
1.6 (100 reviews)
Reviewer's quote

Some people are just unbelievable and should not work in customer service, if I treated my patients with that disrespect and disregard, I would no longer have a business. With employees like Denise, Claire's will not have one for long either. People can online shop elsewhere and not deal with the...

Valerie S

...healing process) and the whole piercing process caused me over $100 Never going back again, and I will take this to upper management about that other ladies customer...

Eman H
Product or Service Quality
1.7 (147 reviews)
1.5 (86 reviews)
Reviewer's quote

My daughter and I took my 8 month old granddaughter to have her ears pierced and the Claires located in the Strouds Mall, Stroudsburg, PA. about 5 weeks ago. The associate that did the piercings struggled with the removal of the gun from her left ear. To date the ear is not healing and continues to...


...Horrible quality in Jewelry and horrible customer service..

Glorianne Q
Price Affordability
2.1 (136 reviews)
2.2 (79 reviews)
Reviewer's quote

Jo Witt 1:28 PM (31 minutes ago) to me Made an order online, and the final price was not displayed during the checkout process nor after making the purchase--I learned the final price in a confirmation email from PayPal. With the cost of shipping, the items were way overpriced. I Immediately...

Jo W

...online for cyber Monday and something went wrong with the website and it put my order in twice and they didn’t give me the discount they charged me full price for everything. So I called and just to get through to them you have to wait for hours and when you talk to someone they haven’t got a clue what your saying. They don’t...


Claires and Piercing Pagoda Pros and Cons

  • I feel cheated and robbed
  • Staff were friendly and helpful
  • Staff
  • Prices
  • Selection
  • Quality of product
  • Unprofessional workers
  • Rudeness
  • Terrible service
  • Customer service and lack of empathy
  • Quality
  • Warranty refund policy

Claires and Piercing Pagoda Most Positive Reviews

Top rated reviews

I bought a shopkins umbrella which I had to return due to slash marks all over it, probably from being unpacked in the...


to everyone that said piercing pagoda is crap ur all ***
the employee who pierced my ear was on fire and placed it perfec...

Claires and Piercing Pagoda Most Critical Reviews

Lowest rated reviews

I was a store manager for claires store #5272 Ny,Ny,5815 Edgewater nj, and 3485 willowbrook nj. for over 3.5yrs. During...


Dreadful experience!! The piercing device was stuck to my baby's ear, screaming in pain for more than 2-3 mins. The...

Claires and Piercing Pagoda Latest Reviews

Recent published reviews

I ordered items for Christmas. Received an empty package of one of my items!

Read all 355 reviews

I wanna talk to a person to get this card situation handled.

Read all 225 reviews

Claires and Piercing Pagoda Products and Services

Most reviewed product and services
  • Claires Ear Piercing (74 reviews)
  • Claires Customer Care (41 reviews)
  • Claires Piercing (32 reviews)
  • Piercing Pagoda Piercing (38 reviews)
  • Piercing Pagoda Earrings (30 reviews)
  • Piercing Pagoda Ear Piercing (26 reviews)