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Claires

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 234 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $186 AVERAGE LOSS
2.2
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
  • Staff were friendly and helpful 2
  • Quality for price paid 2
  • That my sister got her shopkins 1
  • When i am in with my girls they are always friendly 1
  • Variety 1

Customers don't like

  • Rudeness4
  • Unprofessional workers3
  • And i was not given a chance to explain my situation2
  • Services2
  • Worker was on cell phone1
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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 637 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Theresa was very attententive as always 1
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care12
  • False guarantee7
  • Defective jewelry2
  • Refusal to refund2
  • Poor customer services skills2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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