Claires vs Kay Jewelers

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Claires

Supermarkets and Malls
  • 2 ISSUES RESOLVED
  • 179 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $47.8K AVERAGE LOSS
2.1
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
  • Staff were friendly and helpful 2
  • Selection of products 1
  • That my sister got her shopkins 1
  • Variety 1
  • When i am in with my girls they are always friendly 1

Customers don't like

  • Rudeness7
  • Unprofessional workers6
  • Unprofessional worker5
  • Unhelpful4
  • Way i was treated was very unprofessional2

Products by Claires

No items

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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 595 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Phone representative did her best to help 1
  • Products 1
  • Several locations in salt lake valley 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care14
  • False guarantee11
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing5

Products by Kay Jewelers

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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