PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cj Pony Parts and Rockauto as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cj Pony Parts
Rockauto

Cj Pony Parts and Rockauto Overview

Total reviews
17
4052
Company responses
0
0
Issues resolved
0
12

Rockauto was first mentioned on PissedConsumer on Sep 10, 2011 and since then this brand received 4052 reviews. It is 4035 reviews more than Cj Pony Parts received since Apr 11, 2018.

Cj Pony Parts and Rockauto Consumer Ratings

Rank
29 out of 541 in Auto Parts and Accessories category
27 out of 541 in Auto Parts and Accessories category
Turnaround Time
23 in category
22 in category
Product or Service Quality
29 in category
22 in category
Price Affordability
17 in category
18 in category

According to consumer ratings and reviews, Rockauto ranks 2 points higher in the Auto Parts and Accessories category than Cj Pony Parts. People gave Cj Pony Parts 2.4 stars for Turnaround Time criterion in Auto Parts and Accessories category and it is 91 points higher than the worst rated brand in this category. At the same time, Rockauto was rated 2.4 stars for Turnaround Time criterion in this category and it is 92 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Rockauto has a higher rating than Cj Pony Parts. Regarding Price Affordability criterion, consumers gave Cj Pony Parts 3.4 stars and it is 85% greater than other in category. Rockauto however was rated 3.4 stars and it is 84% greater than other in category.

Cj Pony Parts and Rockauto Rating Details

Turnaround Time
2.4 (8 reviews)
2.4 (1176 reviews)
Reviewer's quote

...totaling to $1200 now Then they told me it was on the backorder, and I had to wait, I waited for a month if not more, then I was calling in every 2-3 days to check on it, and every time I had a different answer from them, pretty much lied to...

Liana R

I need to cancel these extra transaction from my credit card

Jhamari
Product or Service Quality
2.1 (8 reviews)
2.4 (1272 reviews)
Reviewer's quote

Bought a power steering conversion kit that had a improperly machined proportion valve. Started the return process around the 8th of Aug and got a e-mail saying part was being replaced on the 11th of Aug. It is now the 27th car in shop. cant move it and there pissed. Many e-mails no response called...

PissedConsumer1637111

I ordered a set of Rancho front shocks for my Nissan Titan and I got them early and the product looks great however the shocks are missing said spacers which you can see in the product photo on the webpage. Not mad but I need this corrected..

Colonel
Price Affordability
3.4 (7 reviews)
3.4 (1310 reviews)
Reviewer's quote

Bought a power brake conversion kit that had a bad machined proportional valve. Got a e-mail saying a new one shipped on Aug 11th. It is now the 26th and no valve. Can't get an answer what happened from Tony customer service. Now we start over. Car cannot be moved without brakes and shop is pissed.

PissedConsumer1636276

Rockauto is awesome, best prices, fast and cheap shipping. I see many complaints about return shipping charges, I am pretty sure is customer's fault for not verifying properly the right part. I have order many parts and never had any problems...

Hanssen C

Cj Pony Parts and Rockauto Pros and Cons

Pros
  • Prices
  • Price
  • Will never buy from them again
  • Prices
Cons
  • Service
  • Delivery
  • Customer service
  • No customer service
  • Return policy

Cj Pony Parts and Rockauto Most Positive Reviews

Top rated reviews
5

CJ Pony Parts corrected the issue and the car runs fine now.

5

I ordered parts from Rockauto and recieved mix matched wind shield wiper blades. Guess I can only put the left blade on...

Cj Pony Parts and Rockauto Most Critical Reviews

Lowest rated reviews
1

No customer satisfaction at Pennsylvania location

1

I would just like to share the experience I had with rockauto. I paid 18$ extra for expidited shipping. I received an...

Cj Pony Parts and Rockauto Latest Reviews

Recent published reviews
1.9

I ordered a wheel package from them, not only the price was deceiving (it posted that the price was $790 for the set of...

Read all 17 reviews
1

I ordered parts and u sent wrong ones been trying return on line and website sucks

Read all 4052 reviews

Cj Pony Parts and Rockauto Products and Services

Most reviewed product and services
  • Cj Pony Parts Customer Care (2 reviews)
  • Cj Pony Parts Shipping Service (2 reviews)
  • Rockauto Shipping Service (1094 reviews)
  • Rockauto Customer Care (572 reviews)
  • Rockauto Website (75 reviews)