PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cj Pony Parts and Laurel Mountain Mustang as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cj Pony Parts
Laurel Mountain Mustang

Cj Pony Parts and Laurel Mountain Mustang Overview

Total reviews
36
76
Company responses
0
0
Issues resolved
0
0

Cj Pony Parts and Laurel Mountain Mustang Consumer Ratings

Rank
65 out of 382 in Auto Parts and Accessories category
152 out of 937 in Equipment category
Product or Service Quality
50 in category
89 in category
Turnaround Time
51 in category
44 in category
Exchange, Refund and Cancellation Policy
58 in category
107 in category
Price Affordability
51 in category
62 in category

Cj Pony Parts and Laurel Mountain Mustang Rating Details

Product or Service Quality
1.9 (18 reviews)
2 (24 reviews)
Reviewer's quote

...Poor poor customer service..

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...Thst is grsat cudtomrr service..

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Turnaround Time
1.9 (16 reviews)
3 (2 reviews)
Reviewer's quote

...totaling to $1200 now Then they told me it was on the backorder, and I had to wait, I waited for a month if not more, then I was calling in every 2-3 days to check on it, and every time I had a different answer from them, pretty much lied to...

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...At the time i was in high school and didn't have a job so i got money by mowing lawns. I am glad they are out of business because of all of the people they screwed over but i still feel that they owe me for the part i worked hard to get..

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Exchange, Refund and Cancellation Policy
1.5 (15 reviews)
1.3 (13 reviews)
Reviewer's quote

I placed an order over two months ago and have yet to receive anything and Ive tried getting in contact and no luck

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This has been an on-going process just trying to a refund for product that was delivered 4months late and now I have spent 9mnths trying to get the refund? I have spoke with Kevin is parts a few times and he is always working on it? I was email in Dec, 2014 that the order was canceled and a...

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Price Affordability
2.9 (15 reviews)
3.1 (12 reviews)
Reviewer's quote

Stay away. After a very large purchase ($6k) for my friends mustang, they won't send the parts, return the money or answer phone calls. It's been already 40 days since the purchase, and I don't have the money or parts. I waited 3 hours on the phone, and they hanged up on me. Stay away from CJ pony...

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I ORDERED RADIATOR HOSES FOR MY 66 MUSTANG WITH SCOTT DRAKE LETTERING I WAS SENT HOSES WITHOUT LETTERING CALLED AFTER FOUR TIMES CALLING WAS TOLD THAT WAS ALL THEY HAVE. BUT THEY ADVERTISED WITH THE LETTERING TOLD COULD NOT RETURN THE HOSES.NEVER DID BUSINESS WITH THEM AGAIN.BAD CUSTOMER SERVICE...

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Cj Pony Parts and Laurel Mountain Mustang Pros and Cons

Pros
  • Use to be great
  • Prices
  • Prices and most parts were good
  • Our 1st relationship
  • Prices seemed good
Cons
  • Service
  • Poor customer service
  • Wont deliver parts or refund
  • Customer service
  • Way they treat customers
  • How they treat customers

Cj Pony Parts and Laurel Mountain Mustang Most Positive Reviews

Top rated reviews
5

CJ Pony Parts corrected the issue and the car runs fine now.

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5

I don't understand all the negative reviews of Laurel Mountain Mustang. I've ordered a lot of parts from them over last...

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5

Talk about helping you with what ever you need...i email justin with a question he gets back to me within min's iv'e...

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5

Ordered teo rear quarter panels from laure mountain mustang , recieved both panels snd were dsmsged in shipment. Called...

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Cj Pony Parts and Laurel Mountain Mustang Most Critical Reviews

Lowest rated reviews
1

No customer satisfaction at Pennsylvania location

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1

I ordered an exhaust kit. They kept telling me the items would ship on a certain day but they never did. After six...

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1

after reading reviews on your co. i wish to cancel my order....#38614978...part #HL97Y....first....the order is on back...

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1

ORDERED SEVERAL ITEMS, JAN 23, 2015. CHARGED FOR ALL ITEMS, ONE STILL NOT RECIEVED 1965 LISCENSE PLATE FRAME, 1965 FUEL...

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Cj Pony Parts and Laurel Mountain Mustang Latest Reviews

Recent published reviews
1

I placed an order over two months ago and have yet to receive anything and Ive tried getting in contact and no luck

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No votes

in september in 2015, we order parts for 475US $; we haven't received anything but the money has been debited. my broth...

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No votes

I wanted to cancel my order I didnt select the tires and now I jus dont want it
Order number
46195814
It was 4 wheels and a...

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1.1

Back in 07-11-2015, i ordered a grill and molding kit for my 1969 mustang that i am restoring. When i ordered it i recie...

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Cj Pony Parts and Laurel Mountain Mustang Products and Services

Most reviewed product and services
  • Cj Pony Parts Customer Care (6 reviews)
  • Cj Pony Parts Shipping Service (4 reviews)
  • Laurel Mountain Mustang Customer Care (7 reviews)