PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cj Pony Parts and Intoxalock as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intoxalock

Intoxalock

Has Verified Representatives
3.1
Cj Pony Parts
Intoxalock

Cj Pony Parts and Intoxalock Overview

Total reviews
41
1127
Company responses
0
1019
Issues resolved
0
61

Cj Pony Parts and Intoxalock Consumer Ratings

Rank
67 out of 411 in Auto Parts and Accessories category
41 out of 931 in Equipment category
Product or Service Quality
52 in category
123 in category
Turnaround Time
57 in category
97 in category
Exchange, Refund and Cancellation Policy
47 in category
104 in category
Price Affordability
53 in category
216 in category

Cj Pony Parts and Intoxalock Rating Details

Product or Service Quality
1.9 (21 reviews)
1.5 (515 reviews)
Reviewer's quote

Trying to track an order with these idiots is like trying to pull teeth they dont answer emails and you stay on the phone forever but they sure take your money in a hurry pity not the same customer service on..

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I've had three or four code 10 violations two in the last two or three months call customer service they asked me if I had a fever ask me if my vents were closed or open ask me if my machine was in the Sun like they were on a fishing Expedition they couldn't tell me anything but yet they charge a...

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Turnaround Time
1.8 (19 reviews)
1.7 (439 reviews)
Reviewer's quote

...call wait time is unacceptable and they never call you back. After waiting on the phone, some retard picks up the phone and disconnects me....

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...Thanks for your time and help..

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Exchange, Refund and Cancellation Policy
1.6 (18 reviews)
1.4 (463 reviews)
Reviewer's quote

I ordered a sequential flasher kit for my 1966 Mustang about 3 months ago. I finally installed it today. But I disconnected it to tidy up the wires under the dash. When I reconnected it the flasher would not work. Is there any way I can test the CF13 LED Flasher?

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...Different information given depending on who you speak with regarding company policy. Their 24 hr technical support is a farce. This refers only to the person on the phone walking you through operating the device, and not someone who can actually fix the device so you can drive...

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Price Affordability
2.9 (17 reviews)
1.7 (475 reviews)
Reviewer's quote

I ordered a wheel package from them, not only the price was deceiving (it posted that the price was $790 for the set of wheels and tires, I specifically called in to confirm if it was true and was told YES. ) After purchase, I was told that it's only for rims, and of course, had to pay more to get...

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...I am paying the price by having the machine, and I get that, but for real, you guys are a joke. Im sorry but this is ridiculous and I am switching and never looking back. Kristin Kay..

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Cj Pony Parts and Intoxalock Pros and Cons

Pros
  • Use to be great
  • Prices
  • Cant thing of any
  • Ease with setting up the account
  • Someone answers the phone
  • Some customer service
Cons
  • Service
  • Poor customer service
  • Wont deliver parts or refund
  • Customer service
  • Long hold times
  • Long contract

Cj Pony Parts and Intoxalock Most Positive Reviews

Top rated reviews
5

CJ Pony Parts corrected the issue and the car runs fine now.

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5

Had some issues that i posted on here and was contacted very quickly to verify my problems. They resolved my issues...

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5

Talk about helping you with what ever you need...i email justin with a question he gets back to me within min's iv'e...

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5

I've had nothing but problems with Intoxalock. First off, they sent the installer a bad device and was told I would...

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Cj Pony Parts and Intoxalock Most Critical Reviews

Lowest rated reviews
1

No customer satisfaction at Pennsylvania location

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1

Intoxolock as a company, is a failure in the area if customer service - the Mob is more kind in their exploitation of pe...

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1

after reading reviews on your co. i wish to cancel my order....#38614978...part #HL97Y....first....the order is on back...

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1

I dropped 8ft off a ladder and can no longer walk, drive a manual transmission or support myself while being in a...

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Cj Pony Parts and Intoxalock Latest Reviews

Recent published reviews
No votes

Bought wrong part for my mustang

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1

This place will nickel and dime you. Big rip off company. I WISH I WOULD HAVE READ THE COMPLAINTS AGAINST INTOXALOCK...

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1

Ordered part a month ago, was supposed to come in ten days. .call wait time is unacceptable and they never call you...

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1

I've had three or four code 10 violations two in the last two or three months call customer service they asked me if I...

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Cj Pony Parts and Intoxalock Products and Services

Most reviewed product and services
  • Cj Pony Parts Customer Care (6 reviews)
  • Cj Pony Parts Shipping Service (5 reviews)
  • Intoxalock Ignition Interlock Device (411 reviews)
  • Intoxalock Customer Care (138 reviews)
  • Intoxalock Ignition Interlock Device Part Installation (31 reviews)