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City Furniture
Rooms To Go

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

City Furniture

City Furniture

1.7
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 138 TOTAL REVIEWS
Rank
308 out of 2094
in Furniture and Decor category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Delivery Service
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    24
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    06:47
  • ISSUES RESOLVED
    11%
Top Products and Services
1.7
22 reviews
2.2
10 reviews
1.3
2 reviews
Rooms To Go

Rooms To Go

1.8
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2210 TOTAL REVIEWS
Rank
260 out of 2094
in Furniture and Decor category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Delivery Service
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    17
  • SUCCESSFUL
    29%
  • AVG CALL DURATION
    00:32
  • ISSUES RESOLVED
    40%
Top Products and Services
1.9
164 reviews
1.7
145 reviews
2.5
45 reviews

How would you compare City Furniture vs Rooms To Go?

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MixedPelican806
#1759546
Customer service
To me it is equal. Both are trying to get a sell.

Never had a problem with either.
Product or Service Quality
The only problem I had was with the Sofia Vergara sectional I purchased with RTG.

The material was not leather and after a lot of use it begins to crack and peel. The design in RTG to me is much nicer than CF.

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