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Viator
City Discovery

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Viator

Viator

1.9
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 719 TOTAL REVIEWS
Rank
68 out of 682
in Travel Agencies category
Rating Details
Staff
Exchange, Refund and Cancellation Policy
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    4181
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    07:08
  • ISSUES RESOLVED
    28%
Top Products and Services
1.5
198 reviews
2.6
113 reviews
1.7
70 reviews
City Discovery

City Discovery

1.7
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 13 TOTAL REVIEWS
Rank
37 out of 693
in Travel category
Rating Details
Staff
Exchange, Refund and Cancellation Policy
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    01:48
  • ISSUES RESOLVED
    0%
Top Products and Services
2
4 reviews
No votes
4 reviews
2.3
1 reviews

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