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Delete
  • 1 ISSUES RESOLVED
  • 124 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Staff
Billing Practices
  • Friendly tellers 4
  • Hours open 3
  • Customer service 1
  • I have no problems banking with citizens 1
  • Going to cancel tomorrow 1

Customers don't like

  • Customer service4
  • Nobody knows whats going on4
  • That they steal my money3
  • Surprise fees1
  • Your pennies matter more to them than their reputation1
Delete
  • 1 ISSUES RESOLVED
  • 280 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $19.3K AVERAGE LOSS
1.4
Customer service
Website
Discounts and Special Offers
Staff
Billing Practices
  • Mortgage side of company 1

Customers don't like

  • Unethical practices4
  • Home mortgages2
  • Poor management2
  • Unethical claims handling2
  • Unethical mortgage handeling2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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