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Delete
  • 1 ISSUES RESOLVED
  • 134 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Staff
  • Friendly tellers 4
  • Hours open 3
  • Going to cancel tomorrow 2
  • Customer service 1
  • I have no problems banking with citizens 1

Customers don't like

  • Customer service4
  • Nobody knows whats going on4
  • That they steal my money3
  • Will not fix problems1
  • Your pennies matter more to them than their reputation1
Delete
  • 2 ISSUES RESOLVED
  • 382 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Staff
  • That i stood my ground 3
  • Leaving for another bank 2
  • Nice people at local branch 1
  • Website online banking 1
  • Quick loan service 1

Customers don't like

  • Awful customer service7
  • Customer service and dumb procedure2
  • Fees2
  • Incompetent employee2
  • Your transfer process1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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