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Delete
  • 1 ISSUES RESOLVED
  • 142 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Staff
  • Friendly tellers 4
  • Hours open 3
  • Going to cancel tomorrow 2
  • I have no problems banking with citizens 1
  • Customer service 1

Customers don't like

  • Nobody knows whats going on4
  • Customer service4
  • That they steal my money3
  • Customer friendly service2
  • Your pennies matter more to them than their reputation1
Delete
  • 2 ISSUES RESOLVED
  • 392 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Staff
  • That i stood my ground 3
  • Website online banking 1
  • Quick loan service 1
  • Nice people at local branch 1
  • Nada 1

Customers don't like

  • Awful customer service7
  • Incompetent employee2
  • Fees2
  • Customer service and dumb procedure2
  • Your transfer process1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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