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Delete
  • 1 ISSUES RESOLVED
  • 163 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Friendly tellers 4
  • Hours open 3
  • Going to cancel tomorrow 2
  • I have no problems banking with citizens 1
  • Customer service 1

Customers don't like

  • Customer service12
  • Nobody knows whats going on4
  • That they steal my money3
  • Customer friendly service2
  • Your pennies matter more to them than their reputation1
Delete
  • 2 ISSUES RESOLVED
  • 423 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $6.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • That i stood my ground 3
  • Website online banking 1
  • Quick loan service 1
  • Nice people at local branch 1
  • Nada 1

Customers don't like

  • Awful customer service18
  • Incompetent employee3
  • Customer service and dumb procedure3
  • Unprofessional2
  • Fees2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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