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Citimortgage

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices

No items

Customers don't like

  • Customer services1
  • Fax machine services missing documents1
  • Inept customer service1
  • Phone services1
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USAA

Loans and Mortgages
  • 6 ISSUES RESOLVED
  • 904 TOTAL REVIEWS
  • $3.6M CLAIMED LOSSES
  • $14.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 4
  • Respectful customer service 4
  • Do not use 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service20
  • Customer service13
  • Being treated like a criminal12
  • Incompetent employees7
  • Did not resove issue6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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