Citimortgage vs Springleaf Financial

Start a new comparison
Delete

Citimortgage

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices

No items

Customers don't like

  • Fax machine services missing documents1
  • How they conduct refinancing a home mortage1
  • Inept customer service1
  • Interest rate change1
  • Phone services1

Products by Citimortgage

No items

Delete

Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 436 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Agents were very nice 4
  • Past experiences 3
  • Friendly service 2
  • Staff 2
  • Online ability 2

Customers don't like

  • Customer service10
  • Lack of resolution to my issue8
  • Springleaf not upfront6
  • Being lied to5
  • Lie about lowering interest rate5

Products by Springleaf Financial

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.