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Citimortgage

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 157 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices

No items

Customers don't like

  • Fax machine services missing documents1
  • How they conduct refinancing a home mortage1
  • Inept customer service1
  • Interest rate change1
  • Phone services1
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Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 633 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $6.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Website 8
  • Interest rate 5
  • Accuracy 2
  • Speed 2
  • Customer service 2

Customers don't like

  • Being lied to12
  • Customer service10
  • Run around10
  • Unscrupulous9
  • Totally incompetent8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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