Citimortgage vs Onemain Financial

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Citimortgage

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices

No items

Customers don't like

  • Fax machine services missing documents1
  • How they conduct refinancing a home mortage1
  • Inept customer service1
  • Interest rate change1
  • Phone services1

Products by Citimortgage

No items

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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 744 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $5.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Local customer service 6
  • Availability of funds 6
  • Friendly local office 6
  • How they take care of us 3
  • Local service 3

Customers don't like

  • Poor Customer service25
  • Rude staff20
  • Rude debt collector12
  • Poor training8
  • Rude ignorant manager8

Products by Onemain Financial

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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