Citimortgage vs Naca

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Citimortgage

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices

No items

Customers don't like

  • Fax machine services missing documents1
  • How they conduct refinancing a home mortage1
  • Inept customer service1
  • Interest rate change1
  • Phone services1

Products by Citimortgage

No items

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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 263 COMPANY RESPONSES
  • 445 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $47.2K AVERAGE LOSS
2.8
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • No closing costs 9
  • Program description 8
  • No money down 7
  • Interest buy-down program 6
  • Loan product 6

Customers don't like

  • Counselor14
  • Communication13
  • Empty promises12
  • Time consuming10
  • Waste of time9

Products by Naca

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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