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Citimortgage

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 161 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $15K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices

No items

Customers don't like

  • Executive decisions they tend to be idiots1
  • Fax machine services missing documents1
  • Inept customer service1
  • Phone services1
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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 317 COMPANY RESPONSES
  • 524 TOTAL REVIEWS
  • $2.8M CLAIMED LOSSES
  • $46.2K AVERAGE LOSS
2.8
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • No closing costs 10
  • Program description 8
  • No money down 7
  • Interest buy-down program 6
  • Loan product 6

Customers don't like

  • Communication7
  • Counselor7
  • Empty promises5
  • Time consuming4
  • Unprepared associates4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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