Citimortgage vs Greentree Servicing

Start a new comparison
Delete

Citimortgage

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices

No items

Customers don't like

  • Fax machine services missing documents1
  • How they conduct refinancing a home mortage1
  • Inept customer service1
  • Interest rate change1
  • Phone services1

Products by Citimortgage

No items

Delete

Greentree Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 790 TOTAL REVIEWS
  • $202.7M CLAIMED LOSSES
  • $1.2M AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • No problems with payments 4
  • Terms met 2
  • This company lays to their customers 2

Customers don't like

  • Lack of customer service24
  • Rude staff18
  • Delays in response9
  • Charges for online payment7
  • Unethical5

Products by Greentree Servicing

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.