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Citigroup

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $6.7K AVERAGE LOSS
1.9
Website
Customer service
Diversity of Products or Services
Billing Practices
Reliability
  • Susan elizabeth bowman 1

Customers don't like

  • Getting unwanted and unrequested email newsletter from citibank1
  • Hamp modification costing us our good credit1
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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 652 TOTAL REVIEWS
  • $5.6M CLAIMED LOSSES
  • $43.5K AVERAGE LOSS
1.2
Website
Customer service
Diversity of Products or Services
Billing Practices
Reliability
  • Total nitemare 15
  • Customer service person was nice 2
  • Good people to talk to 2
  • India is smarter than these people 2
  • No comment as this is first time 2

Customers don't like

  • Customer service20
  • Never getting responses18
  • Do not honor agreement14
  • Incompetent and rude agents12
  • Ignorance11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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