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Citigroup

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $17.1K AVERAGE LOSS
1.7
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Credit card advantage citibank for international costumer 2
  • Transfer fees were market 1
  • Susan elizabeth bowman 1
  • Now every thing is ok 1
  • Courteous cs persons 1

Customers don't like

  • Costumer service from my bank branch2
  • Costumer service2
  • Using the customer service agreement to over charge me1
  • Lack of knowledge of how to handle this from cs1
  • Getting unwanted and unrequested email newsletter from citibank1
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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 730 TOTAL REVIEWS
  • $5.9M CLAIMED LOSSES
  • $41.9K AVERAGE LOSS
1.2
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Total nitemare 15
  • Discusted 3
  • Customer service person was nice 3
  • Terrable 2
  • No comment as this is first time 2

Customers don't like

  • Customer service22
  • Do not honor agreement8
  • Not honoring agreements7
  • Incompetent and rude agents7
  • Worst customer service you could imagine5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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