Citigroup vs Greentree Servicing

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Citigroup

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $6.7K AVERAGE LOSS
1.9
Website
Customer service
Diversity of Products or Services
Billing Practices
Reliability
  • Susan elizabeth bowman 1

Customers don't like

  • Getting unwanted and unrequested email newsletter from citibank1
  • Hamp modification costing us our good credit1

Products by Citigroup

No items

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Greentree Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 790 TOTAL REVIEWS
  • $202.7M CLAIMED LOSSES
  • $1.2M AVERAGE LOSS
1.2
Website
Customer service
Diversity of Products or Services
Billing Practices
Reliability
  • No problems with payments 4
  • Terms met 2
  • This company lays to their customers 2

Customers don't like

  • Lack of customer service24
  • Rude staff18
  • Delays in response9
  • Charges for online payment7
  • Unethical5

Products by Greentree Servicing

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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