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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 591 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Old crew 2
  • Original staff 1
  • Original loan officer was very nice 1
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility4
  • Refused to correct mistake3
  • Lein release department has not contact info so i am told3
  • Refuses to work w customer2
  • Illegally converted mortgage from 30 to 15 year2
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Western Union

Cash Services
  • 2 ISSUES RESOLVED
  • 636 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.6
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Past transfers went well 3
  • Fair 3
  • Wu wire service 2
  • I finally got my refund 2
  • Quick remittance 1

Customers don't like

  • Customer service6
  • Business tactics6
  • No reason for problem given4
  • Online service not usable3
  • Intrusive questions3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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