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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 605 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Old crew 2
  • Original staff 1
  • Original loan officer was very nice 1
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility4
  • Refused to correct mistake3
  • Lein release department has not contact info so i am told3
  • Refuses to work w customer2
  • Illegally converted mortgage from 30 to 15 year2
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  • 0 ISSUES RESOLVED
  • 1386 TOTAL REVIEWS
  • $4.1M CLAIMED LOSSES
  • $11.7K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Who did try to make me fell better 2
  • Wells fargo stole my home with no missed paymants and proof 2
  • Total disregard for taking care of their established customers 2
  • I always felt secure 2
  • Speed and accessibility 1

Customers don't like

  • Customer service20
  • Incompetant8
  • Rude representatives6
  • Unwillingness to help5
  • Customer service reps5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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