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CitiFinancial
USAA

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

CitiFinancial

CitiFinancial

1.4
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 624 TOTAL REVIEWS
Rank
151 out of 1284
in Loans and Mortgages category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    635
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    01:47
  • ISSUES RESOLVED
    6%
Top Products and Services
1
312 reviews
1
56 reviews
1.1
26 reviews
USAA

USAA

1.6
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1363 TOTAL REVIEWS
Rank
222 out of 2587
in Financial Services category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    369
  • SUCCESSFUL
    4%
  • AVG CALL DURATION
    04:00
  • ISSUES RESOLVED
    46%
Top Products and Services
1.5
216 reviews
1.7
116 reviews
1.3
101 reviews

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