CitiFinancial vs Third Federal

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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 580 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.2
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Old crew 2
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility8
  • Refused to correct mistake5
  • Refuse to correct their mistakes4
  • Refuses to work w customer4
  • Hang up on customers3

Products by CitiFinancial

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Third Federal

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 59 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $19.3K AVERAGE LOSS
1.9
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Staffers who were patient and instructive 1
  • Teaser rate 1

Customers don't like

  • Unprofessional communcaoition2
  • Did not listen2
  • No consideration for other facts2
  • Sent same doc multiple times1
  • Staff who let exasperation show1

Products by Third Federal

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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