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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 580 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.2
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Old crew 2
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility7
  • Refused to correct mistake5
  • Refuse to correct their mistakes4
  • Refuses to work w customer4
  • Hang up on customers3
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Td Auto Finance

Financial Services
  • 1 ISSUES RESOLVED
  • 274 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $8.9K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Having a car 7
  • Absolutely nothing 3
  • While i was a customer they seemed to be good 3
  • Finally having my dilemma genuinely validated by someone at cfpb 1
  • When i finally reached a resolution manager 1

Customers don't like

  • Customer service8
  • Poor customer service8
  • Very long hold times on phone7
  • Rude customer service5
  • Will not connect me to manager4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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