CitiFinancial vs SMS-NA

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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 580 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.2
Customer service
Staff
  • Old crew 2
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility8
  • Refused to correct mistake5
  • Refuse to correct their mistakes4
  • Refuses to work w customer4
  • Hang up on customers3

Products by CitiFinancial

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SMS-NA

Financial Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 7 TOTAL REVIEWS

Not enough votes to show an average rating

Customer service
Staff

No items

Customers don't like

  • Called three times instead of waiting for call back1
  • Hung up on me when i said not interested1
  • Pretended to call on behalf of important and busy colleague1
  • Pretended to call on behalf of important colleague1
  • Pretended to have appointment1

Products by SMS-NA

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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