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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 617 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $9.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Old crew 2
  • Original staff 1
  • Original loan officer was very nice 1
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility4
  • Refused to correct mistake3
  • Lein release department has not contact info so i am told3
  • Refuses to work w customer2
  • Illegally converted mortgage from 30 to 15 year2
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Scoresense

Financial Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 476 COMPANY RESPONSES
  • 701 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
2.3
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Very upset 5
  • Got cancellation confirmation 5
  • Pissed off 3
  • Service rep 2
  • Fraud 2

Customers don't like

  • Customer service10
  • Could not cancel7
  • Missing refund6
  • Mislead5
  • I did not authorize a charge and i did not recieve a service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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