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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 589 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.2
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Old crew 2
  • Original staff 1
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility4
  • Refused to correct mistake3
  • Lein release department has not contact info so i am told3
  • Refuses to work w customer2
  • Illegally converted mortgage from 30 to 15 year2
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Regional Acceptance

Financial Services
  • 1 ISSUES RESOLVED
  • 224 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $9.5K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Easy online payment process 3

Customers don't like

  • Very rude and impolite customer service4
  • Payoff amount4
  • Customer service3
  • Car loan3
  • Way they keep call me2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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