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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 581 TOTAL REVIEWS
  • $960K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.2
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Old crew 2
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility8
  • Refused to correct mistake5
  • Refuse to correct their mistakes4
  • Refuses to work w customer4
  • Hang up on customers3
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PHH Mortgage

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $57K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Cashed my payment checks timely 1

Customers don't like

  • Being lied to4
  • Incomptence3
  • Lies told to me3
  • That company such not be in business3
  • That they want me to pay for their mistake3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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