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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 586 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.2
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Old crew 2
  • One guy who worked there when i originally got my loan 1
  • Original staff 1

Customers don't like

  • Inflexibility4
  • Lein release department has not contact info so i am told3
  • Refused to correct mistake3
  • Illegally converted mortgage from 30 to 15 year2
  • Refuses to work w customer2
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PHH Mortgage

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $54.8K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Cashed my payment checks timely 1

Customers don't like

  • That they want me to pay for their mistake2
  • Lies told to me2
  • Rude customer service agents1
  • Treated like i was unimportant1
  • That company such not be in business1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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