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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 591 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Billing Practices
  • Old crew 2
  • Original staff 1
  • Original loan officer was very nice 1
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility4
  • Refused to correct mistake3
  • Lein release department has not contact info so i am told3
  • Refuses to work w customer2
  • Illegally converted mortgage from 30 to 15 year2
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Patelco Credit Union

Financial Services
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $1K CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.3
Customer service
Website
Staff
Reliability
Billing Practices
  • I liked 1

Customers don't like

  • Unacceptable time frame for phone service1
  • Tedious hideous and very inconsiderate consumer loan people1
  • Not committed to customer1
  • Customer service1
  • Cant deposit cks by cell phone for 90 days useless account1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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