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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 581 TOTAL REVIEWS
  • $960K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.2
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Old crew 2
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility8
  • Refused to correct mistake5
  • Refuse to correct their mistakes4
  • Refuses to work w customer4
  • Hang up on customers3
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Navy Federal Credit Union

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Interest rates 2
  • Interest rate 2
  • Local branch 1
  • When i joined they refinanced 3 auto loans for me 1
  • Rihanna was helpful 1

Customers don't like

  • Customer service7
  • Lies4
  • Unable to speak to anyone4
  • Ability to resolve issues3
  • Wasting my time2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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