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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 585 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.2
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Old crew 2
  • One guy who worked there when i originally got my loan 1
  • Original staff 1

Customers don't like

  • Inflexibility4
  • Lein release department has not contact info so i am told3
  • Refused to correct mistake3
  • Illegally converted mortgage from 30 to 15 year2
  • Refuses to work w customer2
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Navy Federal Credit Union

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.7
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Interest rates 2
  • Interest rate 2
  • Local branch 1
  • When i joined they refinanced 3 auto loans for me 1
  • Rihanna was helpful 1

Customers don't like

  • Customer service5
  • Unable to speak to anyone3
  • Inept mortgage department san diego1
  • Wasting my time1
  • Leading me on1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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