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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 581 TOTAL REVIEWS
  • $960K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.2
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Old crew 2
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility8
  • Refused to correct mistake5
  • Refuse to correct their mistakes4
  • Refuses to work w customer4
  • Hang up on customers3
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Market America

Financial Services
  • 1 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $25.3K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
3.7
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Products 9
  • Compensation plan 9
  • Cashback 5
  • Helpful customer service representative 5
  • Customer service 4

Customers don't like

  • Poor customer service3
  • Business model3
  • How they take advantage of vulnerable kids2
  • Name dropping of warren buffett bill gates and amazon2
  • Wrong reviews1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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