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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 602 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Old crew 2
  • Original staff 1
  • Original loan officer was very nice 1
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility4
  • Refused to correct mistake3
  • Lein release department has not contact info so i am told3
  • Refuses to work w customer2
  • Illegally converted mortgage from 30 to 15 year2
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Mariner Finance

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 280 TOTAL REVIEWS
  • $80.4K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Customer service 3
  • Ease of process 2
  • Yes 1
  • Staff 1
  • Reporting to better business bureau 1

Customers don't like

  • Poor customer service11
  • Quality6
  • Lied to me plan and simple5
  • Loan sharks3
  • Lack of response to my problem3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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