PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lenders Direct and CitiFinancial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lenders Direct
CitiFinancial

Lenders Direct and CitiFinancial Overview

Total reviews 2 640
Company responses 0 0
Issues resolved 0 1

Lenders Direct and CitiFinancial Consumer Ratings

Rank
436 out of 900 in Loans and Mortgages category
195 out of 900 in Loans and Mortgages category
Customer service
No votes
143 in category
Website
No votes
159 in category
Product or Service Quality
No votes
172 in category
Diversity of Products or Services
No votes
139 in category

Lenders Direct and CitiFinancial Rating Details

Customer service
No votes
1.3 (53 reviews)
Reviewer's quote

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...Horrible customer service. I will be looking for another company to refinance my home loan just so i can get away from citi financial & their horrendous tactics. ..

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Website
No votes
1.7 (46 reviews)
Reviewer's quote

No items

Payment taken out of checking. Dealer trade in 10 days ago and you took a payment out yesterday. Should be paid off!! You owe me 420

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Product or Service Quality
No votes
1.2 (42 reviews)
Reviewer's quote

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...Service always good when being ripped off. Thiefs that should be in jail, this will one day be illegal! They play games with rates tell customers it's not expensive . The people look like lawn sharks in there tie and suit...

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Diversity of Products or Services
No votes
1.4 (38 reviews)
Reviewer's quote

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I was thankful that Sears asked me if I wanted to opt out of their credit services because of you taking over their books, CitiFinancial. I thought about it for a week and decided it would be good to opt out, ergo, severing my ties with Sears. Sure, five years doesn't sound like a lot of credit...

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Lenders Direct and CitiFinancial Pros and Cons

Pros
No votes
  • Old crew
  • Original staff
  • Original loan officer was very nice
Cons
No votes
  • Lack of response
  • Inflexibility
  • Refused to correct mistake

Lenders Direct and CitiFinancial Most Positive Reviews

Top rated reviews
No votes
5

Citi financial Auto is the lien holder of a title of a car I just bought and they haven't released it yet. I need it...

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No votes
4

Citi fiance loan clearl but not Send noc account no.12940137

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Lenders Direct and CitiFinancial Most Critical Reviews

Lowest rated reviews
No votes
1

Went through a divorce and then bankruptcy so I needed to rebuild my credit. I went to Citifinancial and got a secured...

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No votes
1

A year or so ago Citifinancial sold my loan to Green Tree. I continued to make my payments on time to Green Tree till t...

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Lenders Direct and CitiFinancial Latest Reviews

Recent published reviews
No votes
No votes

I just need to talk with customer service.

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No votes
No votes

I thought i paid off my acct. I have Dudley & Accoc. trying to collect. They wont send me paper work on this...

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Lenders Direct and CitiFinancial Products and Services

Most reviewed product and services
No votes
  • Citifinancial Loan (312 reviews)
  • Citifinancial Account (56 reviews)
  • Citifinancial Customer Care (30 reviews)