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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 589 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.2
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Old crew 2
  • Original staff 1
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility4
  • Refused to correct mistake3
  • Lein release department has not contact info so i am told3
  • Refuses to work w customer2
  • Illegally converted mortgage from 30 to 15 year2
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Kroger Personal Finance

Financial Services
  • 1 ISSUES RESOLVED
  • 86 TOTAL REVIEWS
  • $7.2K CLAIMED LOSSES
  • $360 AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • I liked a debit card for online purchases 3
  • That i could get an extra 5 cents off per gallon of gas 2
  • Rewards when actually issued 2
  • Card that i can load my paycheck on 2

Customers don't like

  • Untrustworthy and incompetent3
  • Unprofessionalism2
  • Theft of my money2
  • Unable to use account and routing numbers for billing purposes1
  • Rude csr and sups who donot have a clue what their doing1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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