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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 623 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $9.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
  • Old crew 2
  • Original staff 1
  • Original loan officer was very nice 1
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility4
  • Refused to correct mistake3
  • Lein release department has not contact info so i am told3
  • Refuses to work w customer2
  • Illegally converted mortgage from 30 to 15 year2
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  • 0 ISSUES RESOLVED
  • 272 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
  • Car 5
  • Sales people 3
  • Stop lying 2
  • Quality of car 2
  • Salespeople 1

Customers don't like

  • Customer service12
  • Problem was not solved5
  • Ridiculous wait time on phone4
  • How they have screwed up my credit4
  • Problem not solved3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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