CitiFinancial vs Etrade

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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 580 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Reliability
  • Old crew 2
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility8
  • Refused to correct mistake5
  • Refuse to correct their mistakes4
  • Refuses to work w customer4
  • Hang up on customers3

Products by CitiFinancial

No items

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Etrade

Financial Services
  • 0 ISSUES RESOLVED
  • 121 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $7.5K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Reliability
  • Customer service 1
  • Speed of the system 1

Customers don't like

  • Technical support2
  • Complexity of setting up what i wanted to see2
  • Customer service2
  • Trading platform1
  • Trust department1

Products by Etrade

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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