CitiFinancial vs Equifax

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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 580 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.2
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Old crew 2
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility8
  • Refused to correct mistake5
  • Refuse to correct their mistakes4
  • Refuses to work w customer4
  • Hang up on customers3

Products by CitiFinancial

No items

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Equifax

Financial Services
  • 1 ISSUES RESOLVED
  • 125 TOTAL REVIEWS
  • $76.9K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.2
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • No assistance to correct information in credit report 1
  • Not acknowledging identification documents i sent repeatedly 1
  • Not providing my credit report after multiple tries and calls 1

Customers don't like

  • Lack of prompt service4
  • Anything about the experience3
  • Everything about this company3
  • False advertising3
  • Unable to update file3

Products by Equifax

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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