CitiFinancial vs Edward Jones

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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 580 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.2
Customer service
Website
Staff
Diversity of Products or Services
  • Old crew 2
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility8
  • Refused to correct mistake5
  • Refuse to correct their mistakes4
  • Refuses to work w customer4
  • Hang up on customers3

Products by CitiFinancial

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Edward Jones

Financial Services
  • 0 ISSUES RESOLVED
  • 107 TOTAL REVIEWS
  • $990K CLAIMED LOSSES
  • $28.3K AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
  • Good to excellent 1
  • I like edward jones 1
  • Replacement advisor 1

Customers don't like

  • Pushy attitude4
  • Due to their high brokerage fees and transfer fees4
  • Fees4
  • Outrageous attitude3
  • Thieves3

Products by Edward Jones

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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