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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 605 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Old crew 2
  • Original staff 1
  • Original loan officer was very nice 1
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility4
  • Refused to correct mistake3
  • Lein release department has not contact info so i am told3
  • Refuses to work w customer2
  • Illegally converted mortgage from 30 to 15 year2
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Ditech

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 298 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $39.3K AVERAGE LOSS
1.2
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Rotton crooks 4
  • Website was easy 2
  • No wabsite 1
  • Mortgage sales people are great 1
  • Good until end 1

Customers don't like

  • Horrible customer service14
  • No accountablity7
  • Unethical lying gross stupidity5
  • Dishonesty and incompetence3
  • Cannot pay home loan3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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